Terms Of Service

Effective Date: July 27, 2025

\Welcome to soultrix.com, owned and operated by Doreens Home Improvement LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) are a legally binding agreement between you and Doreens Home Improvement LLC and govern your use of our website and all services provided through it (the “Service”).

By accessing or using our Service, you agree to be bound by these Terms and our other policies, including our Privacy Policy, Shipping & Delivery, Return & Refund Policy, and Intellectual Property Claim Policy. If you do not agree to these Terms, you may not use our Service.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

1. YOUR ACCOUNT AND RESPONSIBILITIES

To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your password or account information.

You agree to provide accurate, complete, and current information for all purchases. We are not responsible for any delays or delivery failures caused by incorrect or incomplete addresses provided by you.

2. OUR INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and software, is the exclusive property of Doreens Home Improvement LLC or its content suppliers and is protected by U.S. and international copyright laws.

You may not use any of our trademarks, trade dress, or copyrighted materials without our prior written consent. The intellectual property rights in and to the website, its content, and the products and services offered are owned by Doreens Home Improvement LLC or its licensors. You agree not to copy, reproduce, modify, display, publish, or create derivative works from any content on our website without our express prior written permission.

3. E-COMMERCE AND TRANSACTIONS

All purchases made through our Service are subject to these Terms and the policies referenced below. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or an error in your order.

A. Payments

We accept all major credit and debit cards. All transactions are processed through a secure gateway provided by Stripe and Paypal. We do not store your payment card information on our servers. You agree to pay all charges at the prices in effect when the charges are incurred.

B. Shipping & Delivery

All orders are subject to our Shipping & Delivery. By making a purchase, you agree to the processing times, estimated delivery times, and shipping locations outlined in this policy.

C. Returns & Refunds

All returns, refunds, and exchanges are governed by our Return & Refund Policy and our Cancellation & Exchange Policy. By making a purchase, you agree to the terms and conditions outlined in these policies, including the 90-day return window and the final sale status of certain items.

4. USER CONDUCT

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair our website. You are strictly prohibited from:

Uploading or transmitting any virus, malware, or other malicious code.
Collecting personal information of other users without their consent.
Engaging in any form of spamming, harassment, or other abusive behavior.
Violating any intellectual property rights of others.

5. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, Doreens Home Improvement LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service or from any products purchased. Our total liability to you for any damages shall not exceed the amount you paid for the product in question.

6. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in Arizona or in another location mutually agreed upon.

7. CHANGES TO THE TERMS

We reserve the right to modify these Terms at any time. Any changes will be posted on this page and will become effective immediately upon posting. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.