Terms & Conditions

Welcome to Soultrix (https://soultrix.com). These Terms & Conditions (“Legal Terms”) govern your access to and use of our website and services. By accessing Soultrix, you agree to be legally bound by all the terms and conditions set forth below. If you do not agree with any part of these terms, you must immediately discontinue use of our website and services. These Legal Terms form a binding agreement between you and DOREENS HOME IMPROVEMENT LLC (“Company,” “we,” “us,” or “our”), regarding your use of https://soultrix.com and all associated features, products, content, and services (collectively, the “Services”). These terms apply to all visitors, users, and others who access or use the Services.

1. Eligibility & User Representations

By using Soultrix, you represent and warrant that:

• You are at least 18 years old, or using the Services with the permission and supervision of a parent or legal guardian.
• All registration and account information provided by you is true, current, and complete.
• You will maintain the accuracy of your information and promptly update any changes.
• You have the legal capacity to enter into this agreement and comply with these Legal Terms.
• You will not use the Services for any unauthorized or illegal purposes.
• You will not use the Services in violation of any applicable law or regulation. If any information you provide is false or misleading, we reserve the right to suspend or terminate your account and prohibit future use of the Services.

2. Intellectual Property Rights

All content and materials on Soultrix, including but not limited to the website design, source code, images, product descriptions, videos, text, graphics, logos, and trademarks (“Content and Marks”) are owned or licensed by DOREENS HOME IMPROVEMENT LLC and protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only. You may not:

• Copy, reproduce, republish, upload, transmit, or distribute any part of the Services.
• Sell, license, or exploit the Services or Content for commercial purposes.
• Modify, reverse engineer, or create derivative works based on any part of the Services. Any unauthorized use of the Content or Services may result in termination of your access and may also be subject to legal action.

3. User Submissions and Contributions

If you choose to submit any feedback, suggestions, reviews, photos, or other content (“Contributions”) through the Services, you grant Soultrix a worldwide, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, modify, publish, display, distribute, and otherwise exploit such content. You agree that:

• Your Contributions do not infringe on any third-party rights.
• You have all necessary rights and permissions to share such content.
• You will not submit anything defamatory, abusive, obscene, or unlawful.
• You are solely responsible for your Contributions and their legality. We reserve the right to remove any user-generated content for any reason and to take appropriate legal action for any misuse.

4. Prohibited Activities

You may not use the Services in any way that:

• Harms, disrupts, or interferes with other users or the operation of the Services.
• Violates any law, regulation, or third-party rights.
• Involves data scraping, bots, or automated data collection.
• Infringes on our intellectual property or impersonates others.
• Introduces viruses, malware, or malicious code.
• Attempts to breach security or access restricted parts of the site. Violations of these rules may result in account termination, legal consequences, and other actions as deemed necessary by Soultrix.

5. Product Descriptions & Availability

We make every effort to accurately describe our products. However, we do not warrant that descriptions, images, or other content are always accurate, complete, or error-free. Colors and appearances may vary depending on your screen settings. All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change pricing without prior notice.

6. Orders & Payments

We accept secure payments through major credit cards (Visa, MasterCard) and PayPal. By placing an order, you agree to:

• Provide valid and up-to-date payment and contact information.
• Authorize Soultrix to charge your chosen payment method for the total amount, including taxes and shipping.
• Pay all applicable fees in U.S. dollars. We reserve the right to cancel or refuse any order suspected of fraud, error, or violation of these Terms.

7. Cancellations & Refunds

Please review our Refund and Returns Policy and Cancellation Policy for full details. You may cancel an order within 12 hours of placing it. If your item arrives damaged or incorrect, please contact us within 3 days of delivery. Items may be returned within 30 days, provided they meet our return eligibility conditions.

8. Third-Party Links & Content

Soultrix may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external sites. Accessing third-party content is at your own risk.

9. Service Availability & Modifications

We reserve the right to change, suspend, or discontinue any part of the Services without notice. While we aim to maintain uptime, we cannot guarantee uninterrupted availability and are not liable for service outages or data loss.

10. Dispute Resolution & Governing Law

These Legal Terms are governed by the laws of the State of Colorado, USA. Disputes will first be addressed through informal negotiations. If unresolved, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association. You waive your right to participate in class actions or jury trials regarding disputes arising under these Terms.

11. Limitation of Liability

Soultrix will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability will not exceed the amount paid by you in the last six (6) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Soultrix, its affiliates, officers, and employees from any claims, damages, or liabilities resulting from your use of the Services, Contributions, or violation of these Terms.

13. Privacy & Data Handling

Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the Services, you consent to the transfer and processing of your data in the United States.

14. Contact Information

If you have questions regarding these Terms & Conditions, please contact us at:

Soultrix Support
Email: [email protected]

We reserve the right to update these Legal Terms at any time. Continued use of our Services constitutes your acceptance of the revised Terms.