At Soultrix, we’re committed to delivering your graphic tees quickly, safely, and affordably. Please review our shipping policy below for details on processing times, delivery, and more.
Order Processing Time
All orders are processed within 1–2 business days. This includes preparing, printing, and carefully packing your items. Orders placed on weekends or U.S. public holidays will be processed the next business day.
Shipping Time & Cost
We currently ship only within the United States. Once processed, orders typically arrive within 3–5 business days.
- Flat Rate Shipping: $6.99
- Shipping Carriers: USPS or trusted national carriers
PO Boxes and APO/FPO/DPO
We proudly ship to PO Boxes and APO/FPO/DPO military addresses. Please make sure to enter complete and accurate information to ensure successful delivery.
Shipping Limitations
At this time, we do not ship to U.S. territories or outlying islands due to higher risks of package loss and extended delays.
Incorrect or Incomplete Shipping Address
Please double-check your shipping address at checkout. Soultrix is not responsible for lost or delayed packages resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us immediately at [email protected].
We will try to correct the address if the order hasn’t been processed, but we cannot guarantee changes once fulfillment begins.
If your order is returned to us due to an invalid address, we will reach out for a corrected address and you will be responsible for reshipping fees.
If the package is delivered to the wrong address because of a customer error, Soultrix is not liable, and no refund or replacement will be issued.
U.S. Holidays – No Processing or Shipping
We do not process or ship orders on the following U.S. public holidays:
- New Year’s Day (January 1)
- Martin Luther King Jr. Day (Third Monday of January)
- Presidents’ Day (Third Monday of February)
- Memorial Day (Last Monday of May)
- Independence Day (July 4)
- Labor Day (First Monday of September)
- Columbus Day (Second Monday of October)
- Veterans Day (November 11)
- Thanksgiving Day (Fourth Thursday of November)
- Christmas Day (December 25)
Orders placed during these holidays will be processed on the next business day.
Need Help?
If you have any questions or need assistance with your order, don’t hesitate to reach out to our support team at [email protected]. We’re here to help!