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Return to shopOrder Processing
We are dedicated to crafting your order with care. Please allow 1 business day for us to process and produce your item before it is shipped.
Cut-Off Time: To ensure your order begins processing on the same day, please place it by 2:00 PM EST. Orders received after this time will start processing on the next business day.
Estimated Delivery Times & Shipping Fees
| Order Processing | Shipping Time (Transit) | Total Estimated Delivery Time | Flat Rate Shipping Fee |
| 1 business day | 2-4 business days | 3-5 business days | $6.99 |
Note: Enjoy free shipping on all orders over $150.
Shipping Policy
We partner with reliable carriers such as UPS or FedEx Ground to ensure your package arrives safely. We do not ship to the following locations:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- International addresses
- APO/FPO addresses
Shipping is exclusively available within the 48 contiguous United States.
Important Considerations
All delivery times are estimates and may be subject to delays beyond our control, including:
- Natural disasters or severe weather
- Public holidays
- Carrier delays
We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.
Tracking Your Order
A tracking number will be sent to your email as soon as your order has been completed and shipped.
Contact Us
If you have any questions or need assistance, please don’t hesitate to reach out.
- Email: support@soultrix.com
- Business Name: Doreens Home Improvement LLC
- Address: 1541 E Lark St, Gilbert, AZ 85297, USA
- Support Time: 8:00 AM – 5:00 PM, EST, Mon – Fri